The registration functionality allows you to register a legal entity or individual in the system as a customer or supplier.
In case of simplified registration of the contractor - the customer or the supplier - it is required to enter the email address, password, legal and physical address, TIN and other details.
When you select a country, the requested details and input masks are automatically changed.
|Multistage registration of legal entity with confirmation of phone number|
Registration takes place in 3 stages in a simplified form.
|Registration of an individual||Registration of an individual with a phone number and passport data. The set of fields used for registration is customizable.|
|Customer registration from the supplier’s account||Allows the supplier to register a contractor - a legal entity or an individual entrepreneur.|
|Using multi-roles||Allows you to buy and sell products using one account, which is simultaneously assigned the roles of the customer and supplier.|
Authorization covers the process of user login and logout, as well as the possibility of automatic authorization from other applications or services (cross-authorization).
|Authorization in the system|
|Ways to exit the system, setting up the automatic logout function (auto logout).|
Personal accounts and user roles
Through a personal account - a user's personal workspace - access to the main functional capabilities for various roles is provided: customers, suppliers and their specialists: order operators, content managers, commercial managers, sales representatives and others.
Provides access to the following functions available to the customer:
Provides access to the following provider-available features:
|Order Operator or Supplier Sales Manager|
In this account, the sales manager can:
|Provider Content Manager|
The supplier’s content manager can create, modify and normalize new or current product content.
|Sales Representative||In his personal account, the supplier’s sales representative (or agent) can create orders at a meeting with the client or at the sale, using personal conditions, prices, discounts.|
In this account, the designated employee can moderate new customers, manage accounts, change passwords, etc. During the moderation process, you can select the appropriate scenario for working with new users, for example, confirm or refuse access to a specific account.
|System administrator||In his account, the system administrator can fully configure the system and manage its functionality.|
The system supports the ability to create and maintain product catalogs, display product balances in a catalog, and export data to external systems.
It supports 3 main types of catalogs and one additional type of catalog for the tire industry.
The card displays basic product information and product images. The ability to place an order and conclude a transaction is supported, as in the online store.
|Product Designer Templates||You can create templates with a list of properties for a better description of products in a specific product category. Then, when manually adding products, the system displays a list of the required properties for this product category.|
|Modifications in the product card||The system allows you to view information about product card changes.|
|Export content from the customer’s account||The customer can create any list of products and export it in XLS, CSV format or in the form of YML (active updated links).|
|Display reserves in the directory||In the catalog, opposite each item, the balance in the warehouse is displayed, and if the "Reserves" module is turned on, next to the balance the number of positions in the reserve reserved by this and/or other customers will be displayed.|
The ability to display balances in the form of an indicator is supported. In this case, the supplier can visually assess the total amount of residuals, and when you hover over the indicator, you can see the exact number of remaining units of products.
|Personalization of price conditions for a contract or sales organization|
In the catalog, product card and basket, prices are displayed according to the client’s contract, its discounts and other conditions.
|Setting discounts based on assortment, type of order and other conditions||The discount module allows you to set up discounts and bind them to the legal entity, contract, nomenclature segment, products, warehouses, order amount and quantity of products.|
|Setting discounts in the supplier’s account||You can configure almost all types of discounts in the account of the supplier, sales manager or sales representative.|
|Setting discounts in the administrator’s account||Setup is performed by the administrator and allows you to set a markup on the product or category.|
This functionality allows you to create orders, set up stages of business processes, assign responsibility for various stages, conduct multi-stage transactions with various payment options, print and import various supporting documents for orders and transactions.
Allows you to order products in the catalog, taking into account the personal price conditions of the client. You can also create a new order and add products to it by analogy with ERP or reserve products in 1C.
The system supports transactions in several stages with various payment options and separation of roles of transaction participants (controllers, customers, suppliers).
|Drafts of orders||It is possible to create draft orders in the context of contracts, legal entities of customers, sales organizations and distribution channels. Drafts can be saved, edited and created from a draft.|
The system allows you to print invoices, TTN, invoices Torg-12, reconciliation statements and other documents using the functionality of the built-in document designer.
|Maintaining a Procurement Plan||A section of the customer’s account where you can create a procurement plan by uploading a file or entering manually. This section allows you to formulate a production plan based on the collected statistics.|
|Affiliate section||Knowledge base on orders, communications and communication history.|
Production and supply of products to order
|A separate type of ordering products for production or delivery on order.|
Used to load previously specified shipping details.
The system supports the automation of procurement on the basis of created bids, both by searching and selecting the appropriate offers of products or services in its own database, and by conducting electronic bidding in accordance with Federal Law 223/495.(relevant for the Russian market)
|Automated selection of product offers|
Automatic search of suppliers and products/services based on the application created by the customer. Selected suppliers receive a notification in your account and can respond to a request in any form or provide products from their catalog.
|Product Matching||It provides a comparison of suppliers' product offers with cards and product categories (Product Matching).|
|Electronic trading in accordance with the Federal Law (223, 495) (relevant for the Russian market)||It allows electronic auctions in accordance with the Federal Law (223, 495, out of procedural procurement), including auctions, request for proposals, debt portfolios.|
Allows you to configure the routing of orders based on regions, indices, cities of suppliers.
|Search for products and suppliers by price and location.|
The search algorithm for products and suppliers, customizable in the administrator’s account by price and location.
It enables automated processing of customer complaints.
|Work with complaints|
Receive requests for complaints from customers (customers or suppliers), the ability to filter complaints, create applications, attach documents and track the status of the application.
This functionality allows you to place banners in your partner’s account, promote contractors, related and recommended products, track the popularity of products, conduct promotions and send out promotional offers to customers by e-mail.
|Display of advertising banners in the personal account and in the store.|
|Related products||Placement of widgets for related products in the product card.|
|Display brand logos in the catalog||Widget displaying brand logos on the home page for an unauthorized user.|
|Sales Analysis||The tab for the analysis of sales indicators in the customer’s and supplier’s account displays order statistics, contact views with the possibility of ordering trading platform services (raising products to the top, personal online store and the supplier’s promotional page).|
|Promotions||A list of shares in the customer’s account downloaded from ERP or manually created in the administrator’s account.|
|Customer Classes||Classification of customers, allowing you to set discount levels and the required turnover to move to a higher level.|
|Bonus Accounts||A personal account is created for each participant in the system (contractor, supplier), which can be replenished and used to pay for products or services. Bonuses under loyalty programs will also be credited to these accounts.|
|Email Marketing||Mailings on the client base, including the formation of special samples, setting up the sending schedule, creating letter templates and tracking the sending.|
|Information on the receipt of products at the warehouse||Notification of the receipt of certain products to the warehouse for interested customers.|
|Monitoring and managing abandoned baskets||Monitoring the appearance of abandoned baskets and sending notifications to supplier managers for a quick response.|
Communication and online chat
This functionality allows you to use feedback forms, forms of communication with a personal manager, interact with customers and managers in online chat, leave comments on products and orders, conduct polls, polls and more.
|Feedback form||Creation of any types of feedback forms.|
|Personal Manager Contact Form||Creating forms for communication with a personal manager.|
|Online chat||In an online chat, the customer can interact with his manager, send him files or screenshots. It is possible to automatically translate correspondence in different languages using the Bing translator.|
|Comments on products or orders||The ability to comment on products or orders.|
The system supports notifications by e-mail and SMS upon the occurrence of various predefined events in the system, as well as when using two-factor authorization and turning on the SMS notification option about orders.
The system has built-in message templates for various events. Currently, email notifications are used for approximately 30 events in the system.
|SMS notifications during authorization||Upon authorization, after entering the correct username and password, an SMS is sent to the user's phone number with a code that must be entered to enter the site.|
|SMS order notifications|
It is possible to enable the SMS informing option in the supplier’s administrator’s account to send SMS notifications to the order manager.
The system supports several mechanisms for searching for products: parameterized and intelligent search for products.
|Context Search||Search for products using a text query in the supplier’s account.|
Allows you to search for products in the catalog by parameters.
Allows you to search for products using semantic search similar to the Yandex search engine (the ElasticSearch search engine is used).
System Information Management
The ability to manage information in the system is supported, by analogy with content management on websites.
|Logo setting||Customization of the customer’s logo displayed in the accounts, on the registration and authorization forms.|
|Creating pages with text and media content|
Creation of content pages in the site manager's account, adding media content (images, videos, maps, etc.), documents, Google Analytics and Yandex Metrika data.
|Header and footer settings||Setting the parameters and composition of the header and footer of the system allows you to change the appearance of the system according to the brand book.|
|Constructor for colors and styles of interfaces||Allows you to customize the color gamut of system interface elements, fonts, etc. according to the brand book.|
Listing contractors on a Google map based on customers registered in the system.
|Articles / Blogs||The usual functionality of articles and blogs by analogy with other information management systems on websites.|
|SEO tools||Setting up SEO-tools for promoting public pages of the contractor system.|
|"Call Request" widget||The widget is built into the landing pages and allows you to send calls to the account and the manager’s mail.|
|"Our Customers" widget||Widget for the main page, shows the clients selected in the administrator's account.|
|"Popular Products" Widget||Widget for the main page, shows products with a high rating or products marked in the administrator’s account.|
|"News" widget||Designed for publishing news in the "News" section in your account and on the main page of the user's site.|
|"Stock" widget||News about promotions and discounts on products, allows you to switch to the list of promotional products from the news.|
|"Articles" widgets||List of articles on the main page with the ability to view.|
|"Customer Reviews" Widget||Lists reviews created in the administrator’s account.|
Reviews and ratings
The system of forming ratings and reviews about the company or product.
|Ratings and reviews of a company or product||Linking ratings and reviews to companies and products. Issuance of products and ranking of suppliers based on ratings is possible.|
Using this functionality, it is possible to view financial indicators (accounts receivable, credit limit, personal price list, financial documents, reserve limit, etc.), including the formation of a reconciliation report for settlements.
|Financial performance||View financial indicators within a sales organization or contract (accounts receivable, credit limit, personal price list, financial documents, reserve limit, etc.).|
It allows you to choose a period, an agreement and receive a reconciliation report for mutual settlements.
The portal acts as a payment module for B2C, including payment using bank cards, electronic wallets and mobile payments.
|Setting up payment systems used||Allows you to connect various payment gateways (Yandex, QIWI, PayMaster, MyKassa, Robokassa and others) for payment in the online store and inside the client’s account.|
For each company or individual, a personal wallet is used, with which you can pay for products or services in the system, as well as accumulate bonuses on it as part of referral programs.
|Internal virtual account / electronic wallet||It is possible to replenish an electronic wallet and pay for products or services from it. Also on the virtual account, you can accumulate bonuses for referral programs.|
Electronic document management
The electronic document management (EDM) functionality allows you to sign transaction documents using qualified and unqualified electronic signatures (ES), and integration with EDM providers provides the ability to exchange documents with contractors. In addition, the ability to create orders in EDM format is supported.
Coordination of documents within the framework of transactions and any other.
The EDI module (support for the API protocol EDI-AdHoc) provides the ability to create orders in the system in EDI format.
Automatic document generation
This functionality allows you to receive reports on customer orders and user actions, as well as automatically generate commercial offers.
|Sales Order Reports||Selection in the form of a report on orders broken down by customers, dates of creation, change, adjustments, amounts, etc.|
|User Activity Reports||Report on user actions (which contacts, products and companies the user looked at, what actions he did, the history of logins, IP addresses, etc.).|
|Automatic formation of CO in the user's account.|
The system provides the opportunity to sell the services of a supplier/trading platform in the "Services" section.
|Sale of services in the "Services" section|
The marketplace provides advertising and other services to participants. This functionality allows participants to use the services of the site.
Import data (products, balances and prices) from files in YML, XLS format, as well as, using a converter, from XLS, CSV and PDF files.
|Loading data from YML||Allows you to import products, prices, balances, categories of products from the supplier’s account via the link. Supports manual or scheduled downloads.|
|Download data from XLS|
Loading data in design mode from files in XLS and CSV format (products, services).
|Using a converter to import files|
Two options for using the converter to import files are supported, which automate the process of loading suppliers price lists:
The export functionality allows contractors to download the list and data on products from the catalog to XLS, YML, CSV formats, as well as directly to trading floors such as AliExpress, eBay, Amazon and Yandex.Market.
There are 3 ways to export product lists in XLS, YML, CSV formats to the online store. You can also create a unique matrix of products by adding them from the catalog.
Integration with ERP
It is possible to integrate the AGORA system with ERP systems such as 1C (8.X, 7.7, ERP 2.X, AlfaAvto, UNF, etc.), MySklad, Class365, FOLIO, Galaxy, Microsoft Navision/Axapta, SAP R3 and others.
|1C (8.X, 7.7, ERP 2.X, AlfaAvto, UNF, etc.)|
Bilateral integration with 1C of all versions (7.7, 8.X, ERP) using the AGORA protocol and the Commerce ML protocol
|MyStore, Class365||Integration with MySklad, Class365 using the CommerceML protocol.|
|FOLIO, Galaxy||Integration with FOLIO, Galaxy using linear text files.|
|Microsoft Navision / Axapta||Integration with Microsoft Navision / Axapta.|
|SAP R3||Integration with SAP using the IDoc protocol.|
Integration with CRM systems
It supports the ability to integrate the system with CRM systems such as Bitrix-24, AmoCRM, SAP Cloud for Customer (C4C), as well as personal integration with any customer CRM systems.
Integration with API transport companies
Integration with the API of transport companies is supported, including CDEK, CATAPULTO, SPSR, CARGODUCK.
|Registration of applications for delivery||Automated execution of applications for delivery.|
|Shipping cost calculation||Integration with API of transport companies CDEK, CATAPULTO and SPSR with the ability to automatically calculate shipping costs using a calculator.|
|Logistic Manager's Account||Automated processing of applications for delivery in the manager’s account.|
Integration with third-party services
The system has a software interface (API) that allows you to integrate with any third-party services and mobile applications.
External API (REST API) provides the ability to export / import data, integrate with third-party services and cross-authorization in other systems.
Using directories allows you to automate data entry and verify the correctness of the entered data.
|Settlements||Countries, cities, regions, regions of Russia.|
|Addresses (KLADR)||Base of regions, regions, cities, streets, houses and indexes.|
|Auto||Tires, rims, vehicles, including the configuration and applicability of tires and rims.|
To work with the system, you can use the mobile version with an interface adapted for mobile devices.
|Mobile version of the system||System interfaces are adapted for mobile devices. Users can use the system from mobile devices similar to mobile applications.|
It supports localization of the system into other languages (Russian, Ukrainian, English, Spanish, Chinese), including localization of the interface, printed forms, translation of information content and messages in online chat.
|Localization of the system interface and printed forms|
The system interface has been translated into 5 languages (Russian, Ukrainian, English, Spanish, Chinese).
|Automated translation of descriptions of products/services, classifier, news and other||It supports automated translation of product/service descriptions, classifier of categories, news and articles using automated translators, such as Bing, Google Translate, through the API.|
|Translation of messages in online chat||Automated translation of messages in online chat using automated translators.|