Page tree

Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Sv translation
languageen
Panel
bgColor#eee

Table of Contents
outlinetrue
indent10px
stylenone

Work with orders

After the  registration of

  the

the order by the

buyer

customer on the site, it will appear in your system 1C. 

To view orders in the sections panel, go to the Sales section   and section and select the Sales orders category  category. On the action bar, various types of order filtering are available (for example, by status or date).

The sequence of actions when working with the order

Customer placing an order on the site

Coordination of the order in 1C

Order payment 

Shipment of

goods

products

Order close
Note

About all changes in the order (change of status, position, etc.) the client will receive notifications in his personal account and by e-mail.

Customer ordering

The customer checkout procedure is described

on  

on this

  page

page.Image Modified

Coordination of the order in 1C

By default, immediately after placing an order, its status in the 1C system is displayed

as  

as Pending approval

 

. To change the status on the orders page, highlight the necessary order and

click  

click Set Status

 

,

  

select Agreed in the drop-down

list  

list.

To change the status of a new order by default, in the section panel, go to Agora 

 and

and in the 

 

Service 

section   select  

section select Agora Configuring data exchange

 

. In the window that opens, change the value in the Default request status 

field   and

field and click 

 

Close

 

.

Order payment

In order for the order to be marked as paid, you must create a cash receipt order  or a document on the receipt of non-cash funds. To do this, open the order window,

click  

click Create based on

  and

and select the desired item. In the window that opens, fill in the details and

click  

click Post and Close

 

.Image Modified

Shipment Order

To change the status

to  

to Shipped,

  

on the document page,

click  

click Create based on

  and select  

and select Sales of

goods

products and services

 

.

  In

In the window that opens, fill out the necessary data and click 

 

Post and Close .Image Modified


Order close

After all the necessary work on the order is completed, change its status to  to Closed .

Delete Order

To delete an order, highlight the desired order in the list, click  click All Actions,  and and in the drop-down list select  Mark for removal .