Work with orders

After the  registration of

the order by the

customer on the site, it will appear in your system 1C. 

To view orders in the sections panel, go to the Sales section   and section and select the Sales orders category  category. On the action bar, various types of order filtering are available (for example, by status or date).

The sequence of actions when working with the order

Customer ordering

The customer checkout procedure is described

on this

page.Image Modified

Coordination of the order in 1C

By default, immediately after placing an order, its status in the 1C system is displayed

as Pending approval

. To change the status on the orders page, highlight the necessary order and

click Set Status

,

select Agreed in the drop-down

list.

To change the status of a new order by default, in the section panel, go to Agora 

and in the 

Service 

section select Agora Configuring data exchange

. In the window that opens, change the value in the Default request status 

field and click 

Close

.

Order payment

In order for the order to be marked as paid, you must create a cash receipt order  or a document on the receipt of non-cash funds. To do this, open the order window,

click Create based on

and select the desired item. In the window that opens, fill in the details and

click Post and Close

.Image Modified

Shipment Order

To change the status

to Shipped,

on the document page,

click Create based on

and select Sales of

products and services

.

In the window that opens, fill out the necessary data and click 

Post and Close .Image Modified

Order close

After all the necessary work on the order is completed, change its status to  to Closed .

Delete Order

To delete an order, highlight the desired order in the list, click  click All Actions,  and and in the drop-down list select  Mark for removal .